mratm88 Privacy Policy & Data Protection
This Privacy Policy explains how mratm88 collects, uses, stores, and protects the personal information of users in Malaysia. Please read this document carefully to understand your rights regarding data privacy.
Types of Information We Collect
During registration, mratm88 collects your full name, email address, phone number, and any identity verification (KYC) information required. This information is used to verify user identity, prevent fraud, and ensure that only eligible users can access the platform.
The mratm88 platform automatically records technical information including device type, operating system, browser version, IP address, and time zone. This information is used to optimise platform performance across different devices and detect any suspicious access to your account.
To process deposits and withdrawals in Malaysian Ringgit (RM), we retain transaction records including the payment method used, amount, date, and status of each transaction. Bank account numbers and e-wallet details are stored in encrypted form and cannot be accessed without proper authorisation.
Mratm88 records usage data such as games played, session duration, betting preferences, poker hand history, and frequently visited categories. This data is used to improve the user experience, personalise content recommendations, and identify technical issues that need to be resolved.
How We Use Your Information
All information collected by mratm88 is used solely for purposes related to delivering platform services. The primary purposes for data use include:
- Verifying user identity and protecting accounts from unauthorised access.
- All deposits, withdrawals, and financial transactions in MYR are processed securely.
- Providing responsive and effective customer support.
- Complying with legal requirements, fraud prevention regulations, and relevant reporting obligations.
- Continuously improving platform design, functionality, and overall user experience.
- Sending important updates regarding changes to terms, policies, or platform features that affect your account.
Cookies & Tracking Technology
Mratm88 uses cookies and similar technologies to enhance your browsing experience. Session cookies maintain your logged-in status while you use the platform, while preference cookies save your personal settings such as your interface language.
Analytics cookies help us understand how users interact with the platform so we can make meaningful improvements. You can configure your browser to block or delete cookies at any time, though this may affect certain platform features such as staying logged in between sessions.
Mratm88 does not use cookies to track your activity outside the platform or share tracking data with third parties for advertising purposes.
Data Storage, Security & Sharing
All mratm88 user data is stored on servers protected by SSL encryption and strict technical security measures. Access to personal data is restricted to staff who require it to carry out legitimate duties related to platform services.
Mratm88 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, there are limited situations where information may be shared:
- Payment service providers: Information required to process MYR transactions is shared with approved payment providers such as e-wallet operators and local banks. These providers are bound by strict confidentiality agreements.
- Legal requirements: mratm88 may be required to disclose user information to the relevant authorities where mandated by Malaysian law, court order, or a valid regulatory directive.
- Fraud prevention: In cases involving suspected fraud or financial crime, relevant information may be shared with the appropriate authorities for investigation purposes.
User data is retained for as long as necessary for platform operations and legal compliance. Once the required retention period has lapsed, data will be securely deleted in accordance with established procedures.
Your Rights as a mratm88 User
You have the right to request a copy of the personal information we hold about you. Submit your request through the customer support channels available on the platform after logging into your account.
If you find that any personal information held by mratm88 is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
You may request the deletion of your account and personal data, subject to record-keeping obligations required by law. Account closure requests must be submitted through customer support.
Policy Updates & How to Contact Us
Mratm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new platform features. Any amendments will be published on this page with a clear update date.
We encourage users to review this page periodically. Continued use of the mratm88 platform after changes are published will be considered acceptance of the updated policy. If the changes made are significant and materially affect user rights, we will endeavour to provide notice through the communication channels available on the platform.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact the mratm88 customer support team via:
- Support email: [email protected]
- In-platform support: Available 24 hours a day, 7 days a week through the support system accessible after logging into your account.
For general enquiries about the platform, you may also refer to our FAQ page which contains answers to the most frequently asked questions from users about accounts, privacy, and data security.